Legal
Terms of Service
Last updated: January 1, 2024
These Terms of Service govern your access to and use of the venebene platform, including all associated services, storefronts, and marketplace features. Please read them carefully.
Acceptance of Terms
By accessing or using the venebene platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the platform. These terms apply to all users including creators, brand partners, and visitors.
Creator Subscriptions
Creator access to the venebene marketplace requires a monthly subscription of $25/mo. New users receive a 30-day free trial with full platform access; no credit card is required to begin the trial. After the trial, billing begins automatically unless cancelled. Subscriptions may be cancelled at any time; access continues until the end of the current billing period. We do not offer refunds for partial months after the trial ends. Creators must maintain authentic audience metrics — accounts found to have purchased followers or engagement will be suspended without refund.
Brand Partnerships
Brands list products and partnerships on venebene at no upfront cost. Commission rates are agreed upon individually per partnership, typically ranging from 10% to 25% of verified sale value. Brands are responsible for accurate product descriptions, timely fulfillment, and honouring published return policies. venebene reserves the right to remove brand listings that fail to meet our Quiet Luxury standard or that generate unresolved consumer complaints.
Commissions & Payouts
Creators earn commissions on sales verified as attributable to their unique storefront links. Sale attribution is governed by a 30-day last-click cookie window. Commissions are aggregated monthly and paid out on the 15th of the following month. A minimum payout threshold of $50 applies; balances below this are carried forward. venebene retains a 15% platform fee on all gross commissions before payout. Disputed transactions may be held pending investigation.
Content Standards
All content published through venebene must comply with applicable FTC and ASA disclosure guidelines — sponsored content and affiliate relationships must be clearly disclosed. Content must not contain misleading claims, counterfeit goods, restricted substances, adult material, or anything that violates applicable law. venebene reserves the right to remove non-compliant content immediately and without notice. Repeated violations will result in account termination.
Intellectual Property
Creators retain ownership of original content they produce. By publishing through venebene, creators grant venebene a non-exclusive, royalty-free licence to display and promote that content on the platform and in marketing materials. Brand assets provided to creators are licenced solely for partnership promotion and may not be used outside the agreed campaign scope.
Termination
Either party may terminate their venebene account with 30 days written notice. venebene may terminate accounts immediately for material breach of these terms, including fraud, content violations, or non-payment. Commissions earned and verified prior to termination will be paid out at the next regular payout date.
Limitation of Liability
venebene operates as a marketplace platform facilitating connections between creators and brands; we are not a direct party to the transactions between them. To the fullest extent permitted by law, venebene's aggregate liability to any user shall not exceed the fees paid by that user in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages arising from use of the platform.
Governing Law
These terms are governed by the laws of Italy, without regard to conflict of law principles. Disputes shall be resolved by binding arbitration in Milan, Italy, except where prohibited by local law.
Contact
For questions about these terms, contact legal@venebene.com.